Accessibility Policy

Commitment to Accessibility

East Wenatchee Water District is committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities. We aim to ensure that our digital services are usable by all members of the public.

We strive to conform, where feasible, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to align with applicable accessibility requirements referenced under the Americans with Disabilities Act (ADA).

Accessibility Standards and Approach

Our accessibility efforts are guided by:

WCAG 2.1 Level AA success criteria
Applicable federal and state accessibility requirements
Industry best practices for digital accessibility

Accessibility is incorporated into our website design, development, content updates, and document publishing processes as resources allow.

Ongoing Improvement

Digital accessibility is an ongoing process. We periodically review our website and digital documents to identify and address accessibility issues. Improvements are implemented as part of routine maintenance, content updates, and technology upgrades.

Some improvements may require phased implementation due to technical, operational, or budgetary considerations.

Third-Party and Legacy Content

While we strive for full accessibility across our website:

Some legacy documents (including older PDFs) may not yet fully meet current accessibility standards.
Certain third-party applications, services, or embedded content may not be fully controlled by the District.

We are working to improve accessibility where feasible and encourage users to contact us if assistance is needed.

Alternative Access and Feedback

If you encounter an accessibility barrier, need assistance accessing information, or wish to request content in an alternative format, please contact us:

Email: ewwdonline@ewwd.org

Phone: 509-884-3569

Mail:
East Wenatchee Water District
455 6th St NE
East Wenatchee, WA 98802

We make reasonable efforts to respond in a timely manner. Upon request, we will provide information in an alternative accessible format when feasible and in accordance with applicable law.

Policy Review

This Accessibility Policy is reviewed periodically and updated as our accessibility practices, technology, and legal standards evolve.

Last Updated: February 10, 2026